Sydney North Health Network (SNHN) invites local Residential Aged Care Facility nurses to a workshop on learning the Better Questions communication technique.  This workshop will enhance your communication skills and is information packed and interactive, and covers:

• Recognise habitual patterns of response in our conversations
• Understand the impact of asking vs telling and the principles of asking Better Questions
• Using Better Questions in practical scenarios
• Understand the psychology to resistance to questioning and how to better manage it
• Listening tips and traps – practical ideas to dramatically improve your listening
• Improve your ability to ask Better Questions
• Introduction to the powerful BETTER QUESTIONS model
• Experiential activity to practice asking Better Questions
• Be provided with a toolkit of questions to use in practice with patients, families, GP’s, colleagues and yourself